Problems Fetching Xfinity WAN IP | Ubiquiti Community
If your router is still unable to obtain an IP address from the ISP, the problem might be one of the following:. If your router has an IP address, but your computer is does not load any web pages from the Internet, it might be due to the following reasons:.
You can configure your computer manually with DNS addresses, as explained in your operating system documentation.
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If your computer obtains its information from the router by DHCP, reboot the computer, and verify the gateway address. Advanced remote support tools are used to fix issues on any of your devices.
Support resources
The service includes support for the following:. Thank You Thank you for taking the time to respond. Rating Submitted Do you have a suggestion for improving this article? Characters Left : Submit Cancel. Access the router interface at www. Select Universal Plug and Play. Tomato Firmware Tomato firmware cannot forward public ports to private reserved ports that is, port numbers and lower , which effectively blocks ports 22, 80, and other frequently used ports.
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Manually configure Screens Connect for Mac. Use an alternative method to make the computer available outside the local network. Click Wireless , then Primary Network , and click Disable.
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According to some users, this may be enough, but if that doesn't work, follow these extra steps: Click Advanced , then Rg Passthrough , and click Enable. Make up some arbitrary IP data like Connect port 1 on the modem to the WAN port on your new router and power-cycle the device. Thomson Tv7, TGv7 These devices are not compatible with Screens Connect, so you will have to configure your network manually.
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Hiltron Technologies Routers from Hiltron do not seem to support UPnP so you will need to configure Screens Connect manually and open a port on your router. Additional Information If you can connect to other computers but they can't connect to yours: Make sure that you're not using a double NAT network configuration where more than one router is providing Network Address Translation between your Mac and the Internet.
While this may not affect the ability of your computer to contact others via Screens Connect, it may prevent other computers from discovering or connecting to your computer. Some firewalls, such as at a large organization, may not allow some Screens Connect connections. The Best Tech Newsletter Anywhere. Join , subscribers and get a daily digest of news, comics, trivia, reviews, and more. Windows Mac iPhone Android.
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