Mac: Macs do not have a sound recorder; however, they do enable you to view the input level of the microphone. Click the Apple logo in the upper left corner, and then click System Preferences. Click Sound. Click the Input tab. Click your Plantronics headset. Speak into the microphone. The input level should fluctuate as you speak. Troubleshooting Sound Tests: If you are unable to perform a sound test, it may be because The headset may be muted.
You may have a loose USB connector. Need more help?
Contact Plantronics Support. Skype Help Troubleshooting Calling problems. How do I test my sound is working in Skype make an Echo test call?
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- Control access to your microphone on Mac.
Back to search results To check that your sound and microphone are working properly in Skype, you can make a test call to our friendly assistant Echo. Call Echo and follow the instructions.
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What should I do if I can't hear Echo's voice? What should I do if I can't hear my recorded message?
What can I do if my Echo test call worked great but I am still having issues? Related Articles.
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Additional Resources. Ask the Community Join the conversation with other customers.
- Connect the microphone.
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