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Mac: Macs do not have a sound recorder; however, they do enable you to view the input level of the microphone. Click the Apple logo in the upper left corner, and then click System Preferences. Click Sound. Click the Input tab. Click your Plantronics headset. Speak into the microphone. The input level should fluctuate as you speak. Troubleshooting Sound Tests: If you are unable to perform a sound test, it may be because The headset may be muted.

You may have a loose USB connector. Need more help?

How to Fix Mac Headphones Not Working

Contact Plantronics Support. Skype Help Troubleshooting Calling problems. How do I test my sound is working in Skype make an Echo test call?


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Back to search results To check that your sound and microphone are working properly in Skype, you can make a test call to our friendly assistant Echo. Call Echo and follow the instructions.

mic issues when using chat

What should I do if I can't hear Echo's voice? What should I do if I can't hear my recorded message?

Learn how to check if your microphone is correctly configured, fix the settings if it isn’t.

What can I do if my Echo test call worked great but I am still having issues? Related Articles.

How to Test USB Microphone on MAC? | Microphones Lab

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