Installing HP Easy Start on HP LaserJet Printers in Mac OS X

This warranty does not cover any accessories, or any consumables, such as paper or ink cartridges, as to which there shall be no warranty or replacement. This limited warranty shall only apply if the Product is used in conjunction with compatible computers, peripheral equipment and software.

Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty "Separate Warranty". Repairs of such Canon brand peripheral equipment shall be governed by the terms of the Separate Warranty. Non — Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed.

The sole warranty, if any, with respect to such non-Canon brand items is given by the manufacturer or producer thereof. This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases:. Without limiting the foregoing, dropping the Product, scratches, and abrasions will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the user's manual or other documentation for the Product. Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions www.

If the problem cannot be corrected over the telephone, and you elect the InstantExchange option, a reference number will be issued to you. You will be asked for the Product serial number and other information pertaining to your Product and for a ship — to location for the replacement Product must include street address. After receipt of the replacement Product with instructions and a prepaid waybill , follow the enclosed instructions on how to ship your product to the Canon USA repair facility.

InstantExchange Service exchanges your Product with a replacement Product, which will normally be shipped the same day if your request for this service is by 3 p. Monday through Friday, except holidays. Canon USA does not guarantee same day shipment in the event of the occurrence of factors beyond its reasonable control.

The replacement Product you receive may be a refurbished or reconditioned unit and will be covered for the balance of the period remaining on your original limited warranty. InstantExchange warranty program service is available only during the express limited — warranty period for your Product and only in the continental United States, Alaska and Hawaii during such period.

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This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. InstantExchange warranty service is subject to the availability of refurbished or new replacement units. Canon U. Canon offers a wide range of compatible supplies and accessories that can enhance your user experience with you PIXMA iP that you can purchase direct.

Scroll down to easily select items to add to your shopping cart for a faster, easier checkout. Visit the Canon Online Store. MSRP: Read More. MSRP: 7. Project The Right Image. Tired of trying to make your handwriting legible in order to illustrate a point? For your next important meeting, you can make impressive charts and graphs with these clear, overhead transparencies, printed right from your Canon Color Bubble Jet printer.

Package includes 50 sheets. Photo-Quality Output. Bubble Jet Simplicity. Glossy, top-quality paper for vibrant, lifelike color images you won't be able to tell from the original. Has the same weight and feel as actual photo paper.

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Package includes 20 sheets. MSRP: 2. Premium Paper For Professional Results. Optimize output resolution to create near-photographic images. This paper is great when you want high-quality color output to produce winning reports and eye-catching graphics. Use with genuine Canon Photo Inks for true photo-quality output. Package includes sheets. MSRP: 9.


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For superior photo results, here's a matte-finish, heavy-weight paper that's ideal: this bright-white paper will infuse your images with remarkably vibrant color every time. For superior photo results, here's a matte finish, heavy-weight paper that's ideal: this bright white paper will infuse your images with remarkably vibrant color every time. Try changing your system so it does not create a new print job for every ticket.

In this case, the printer works better and faster. Try to limit the number of jobs opened and closed. You can also try sending a large batch of tickets in a series of smaller batches. If possible, hook up an HP Jetdirect Print Server to the printer requires a parallel port and see if the problem still exists.

Client Network Problems:. Several clients had problems initially but they turned out to be networking issues on their end. Make sure everything is configured correctly on the Network. Auto-Negotiate problem:. One client had an issue where his switches would not auto-negotiate correctly with the printer. Try manually setting your switches to Mbps, Full duplex.

Monitor traffic:. Are you able to monitor the Ethernet traffic between the Host and printer? Can you determine if the printer is not responding to a particular packet or is going busy? Is it losing packets?

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Can you send us a copy of the packet traffic at the point it fails? Installing a packet sniffer program would greatly assist us in diagnosing this problem.


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It is recommended that you use the same one we do so that the captured packet data can be analyzed here. Important Note: On a switched network, in order to see all the network traffic, both the Boca and computer should be connected to a non-switched hub. Some switches have the ability to replicate all traffic on all ports to a single port so that you can plug your analyzer into that single port to sniff all traffic.

Install Ethereal on the same computer that the Boca was initially installed on.

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This will vary depending on the network traffic, the amount of tickets sent and what the problem is. If the problem is one where the printer stops printing after a large amount of tickets are sent then we recommend you set as large a buffer as possible. Then start capturing. Stop after a few seconds and make sure you see packets being captured or else you must select a different interface. Restart capturing packets. Send print jobs to the printer. After a problem develops, stop the capture immediately.

Note: If the problem is one where the printer stops printing you should wait up to 5 minutes before stopping the capture. This allows us to see if your system has stopped sending us data for some reason. Save the project under the 'file' tab. Email file to us along with a description of the events that happened during the capture session. Include the appropriate IP addresses so we can identify the printer and server packets. A: This might be because the interface on which you're capturing is plugged into an Ethernet or Token Ring switch; on a switched network, unicast traffic between two ports will not necessarily appear on other ports - only broadcast and multicast traffic will be sent to all ports.

Note that even if your machine is plugged into a hub, the "hub" may be a switched hub, in which case you're still on a switched network. Note also that on the Linksys Web site, they say that their auto-sensing hubs "broadcast the 10Mb packets to the port that operate at 10Mb only and broadcast the Mb packets to the ports that operate at Mb only", which would indicate that if you sniff on a 10Mb port, you will not see traffic coming sent to a Mb port, and vice versa. This problem has also been reported for Netgear dual-speed hubs, and may exist for other "auto-sensing" or "dual-speed" hubs.

You would have to check the documentation for the switch to see if this is possible and, if so, to see how to do this. See the switch reference page on the Ethereal Wiki for information on some switches. Note that it's a Wiki, so you can update or fix that information, or add additional information on those switches or information on new switches, yourself. If you have a box of that sort, that has a switch with some number of Ethernet ports into which you plug machines on your network, and another Ethernet port used to connect to a cable or DSL modem, you can, at least, sniff traffic between the machines on your network and the Internet by plugging the Ethernet port on the router going to the modem, the Ethernet port on the modem, and the machine on which you're running Ethereal into a hub make sure it's not a switching hub, and that, if it's a dual-speed hub, all three of those ports are running at the same speed.

If your machine is not plugged into a switched network or a dual-speed hub, or it is plugged into a switched network but the port is set up to have all traffic replicated to it, the problem might be that the network interface on which you're capturing doesn't support "promiscuous" mode, or because your OS can't put the interface into promiscuous mode. Normally, network interfaces supply to the host only:. Most network interfaces can also be put in "promiscuous" mode, in which they supply to the host all network packets they see.

Ethereal will try to put the interface on which it's capturing into promiscuous mode unless the "Capture packets in promiscuous mode" option is turned off in the "Capture Options" dialog box, and Tethereal will try to put the interface on which it's capturing into promiscuous mode unless the -p option was specified. However, some network interfaces don't support promiscuous mode, and some OSes might not allow interfaces to be put into promiscuous mode.

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If the interface is not running in promiscuous mode, it won't see any traffic that isn't intended to be seen by your machine. It will see broadcast packets, and multicast packets sent to a multicast MAC address the interface is set up to receive. You should ask the vendor of your network interface whether it supports promiscuous mode.