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If the dependency records are not enabled for the system, the dependency records summary window displays a message. If you manually convert the dummy MAC address to a real MAC address in the Phone Configuration window, the Device Is Active message displays after you save the configuration; this ensures that the phone can register with Cisco Unified Communications Manager and that licensing consumes device license units for the phone. Make sure that the value comprises 12 hexadecimal characters.

Phone Configuration Settings

All 48 ports share the same MAC address. When it is configured as an SCCP gateway, it can have 24 analog phone endpoints. The MAC address for each individual phone gets calculated by using a formula that considers the slot position, subunit, port, and the last 10 characters of the original MAC address.

Enter a name to identify software-based telephones, H. For device names that are not based on a MAC address, as a general rule, you can enter 1 to 15 characters comprised of alphanumeric characters a-z, A-D, In most cases you can use dot. Note Ensure that the device name of a Cisco Unified Mobile Communicator does not exceed 15 characters.

If the device name of a Cisco Unified Mobile Communicator exceeds 15 characters, migration of this device will fail upon upgrade to a different release of Cisco Unified Communications Manager. If an existing Cisco Unified Mobile Communicator device name specifies a longer name, shorten the device name to 15 or fewer characters.

Identify the purpose of the device. You can enter the user name such as John Smith or the phone location such as Lobby in this field. Choose the device pool to which you want this phone assigned. Choose the common device configuration to which you want this phone assigned. The common device configuration includes the attributes services or features that are associated with a particular user.

Configure the common device in the Common Device Configuration window. See "Common Device Configuration" for more information. To see the common device configuration settings, click the View Details link.

How do I find the MAC address for my Cisco phone?

Choose the appropriate phone button template. The phone button template determines the configuration of buttons on a phone and identifies which feature line, speed dial, and so on is used for each button. Cisco Unified CM does not make this field available for H. Choose the appropriate softkey template. Leave this field blank if the common device configuration contains the assigned softkey template. From the drop-down list box, choose a common phone profile from the list of available common phone profiles. From the drop-down list box, choose the appropriate calling search space CSS.

A calling search space comprises a collection of partitions that are searched to determine how a dialed number should be routed. The calling search space for the device and the calling search space for the directory number get used together. Choose the appropriate calling search space for the device to use when it performs automated alternate routing AAR. The AAR calling search space specifies the collection of route partitions that are searched to determine how to route a collected originating number that is otherwise blocked due to insufficient bandwidth.

Choose the appropriate Media Resource Group List.

How do I find the MAC address for my Cisco phone?

A Media Resource Group List comprises a prioritized grouping of media resource groups. An application chooses the required media resource, such as a Music On Hold server, from the available media resources according to the priority order that is defined in a Media Resource Group List.

To specify the audio source that plays when a user initiates a hold action, click the drop-down arrow and choose an audio source from the list that displays. If you do not choose an audio source, Cisco Unified CM uses the audio source that is defined in the device pool or the system default if the device pool does not specify an audio source ID. To specify the audio source that is played when the network initiates a hold action, click the drop-down arrow and choose an audio source from the list that displays.

Use locations to implement call admission control CAC in a centralized call-processing system. CAC enables you to regulate audio quality and video availability by limiting the amount of bandwidth that is available for audio and video calls over links between locations. The location specifies the total bandwidth that is available for calls to and from this location.


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A location setting of Phantom specifies a location that enables successful CAC across intercluster trunks that use H. Choose the automated alternate routing AAR group for this device. The AAR group provides the prefix digits that are used to route calls that are otherwise blocked due to insufficient bandwidth. From the drop-down list box, choose the locale that is associated with the phone user interface.

The user locale identifies a set of detailed information to support users, including language and font. Cisco Unified CM makes this field available only for phone models that support localization. Note If no user locale is specified, Cisco Unified CM uses the user locale that is associated with the device pool. Note If the users require that information be displayed on the phone in any language other than English, verify that the locale installer is installed before configuring user locale.

From the drop-down list box, choose the locale that is associated with the phone. The network locale contains a definition of the tones and cadences that the phone in a specific geographic area uses. Note If no network locale is specified, Cisco Unified CM uses the network locale that is associated with the device pool. Note If users require that country-specific tones be played on the phone , verify that the locale is installed before configuring the network locale. Enable or disable the built-in conference bridge for the barge feature by using the Built In Bridge drop-down list box choose On, Off, or Default.

To prevent instability due to this condition, the system automatically disables the built-in bridge for and phones when the device security mode is set to encrypted. For each phone that wants Privacy, choose On in the Privacy drop-down list box. From the drop-down list box, turn the device mobility feature on or off for this device or choose Default to use the default device mobility mode. Default setting uses the value for the Device Mobility Mode service parameter for the device. Click View Current Device Mobility Settings to display the current values of these device mobility parameters:.

How to get phone MAC from Cisco - Cisco Community

This field applies only to H. The value designates the H. This check box turns video capabilities on and off.


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Note This field does not apply to all phone models. From the drop-down list box, choose the user ID of the assigned phone user. Note Do not configure this field if you are using extension mobility. Extension mobility does not support device owners. From the drop-down list box, choose the user ID of the person to whom this dual-mode phone is assigned.

The Phone Personalization setting allows you to enable a Cisco Unified IP Phone, so it works with Phone Designer, a Cisco Unified Communications widget that allows a phone user to customize the wallpaper and ring tones on the phone. From the Phone Personalization drop-down list box, choose one of the following options:. If you choose Default in the Common Phone Profile Configuration window but not in the Phone Configuration window, the phone uses the configuration that you specify in the Phone Configuration window.

You must install and configure Phone Designer, so the phone user can customize the phone. For more information on Phone Designer, see the Phone Designer documentation at:. If you configured a custom Service URL for a service, including a Cisco-provided default service, you must choose either External URL or Both; if you choose Internal in this case, the services that are associated with the custom URLs do not work on the phone. Choose the physical phone that will be associated with the application, such as IP communicator or Cisco Unified Personal Communicator. When you choose a primary phone, the application consumes fewer device license units and is considered an "adjunct" license to the primary phone.


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By default, the system checks this check box. To specify that Cisco Unified CM should initiate capabilities exchange, uncheck this check box.

Cisco Unified Communications Manager Administration Guide, Release 8.5(1)

The value that you enter overrides the default value for the current model. From the drop-down list box, enable or disable the Join Across Lines feature for this device or choose Default to use the service parameter setting. From the drop-down list box, enable or disable whether Cisco Unified CM inserts a trusted relay point TRP device with this media endpoint. Choose one of the following values:. This setting overrides the Use Trusted Relay Point setting in the common device configuration with which this device associates.

See the "Trusted Relay Point" section and its subtopics in the "Media Resource Management" chapter of the Cisco Unified Communications Manager System Guide for a complete discussion of network virtualization and trusted relay points. Calls on other lines continue to ring, and the phone user must select those other lines to answer these calls.

Cisco Unified CM always selects the first line that has a voice message. If no line has a voice message, the primary line gets used when the phone user presses the Messages button.