Verify that the keyboard is connected by pressing the Caps Lock key. If the keyboard is connected to your system, the Caps Lock light turns on when you press it. Make sure that your keyboard has power. Check the keys by typing in an app like Notes or TextEdit. If the tips on that page don't fix it, try these steps: Unplug all devices from your computer, including any connected mouse, keyboard, printer, scanner, camera, iPod, external hard drive, and hub.
Plug your keyboard and mouse back into your computer firmly and securely. Make sure that the connector is completely in the port. USB plugs fit into ports one way only, and won't plug in if you try to insert them upside-down. If your keys still don't work, try plugging your keyboard in to the other USB ports. Be sure to try them all.
Check to see if the keyboard's Caps Lock light turns on when you press it, and try typing in an app like Notes or TextEdit. Make sure that the cable you're using is the one that came with the keyboard, or is a Lightning to USB cable that you know is in working order. You can try a different Lightning to USB cable to test whether the cable is causing the issue. If only some keys on your wireless, USB, or built-in keyboard work If some keys on your keyboard work and others don't, try these steps. Caps Lock key The Caps Lock key is designed to avoid accidental activation. Other keys You might have set an option that changes how your keyboard operates.
If "Speak selected text when the key is pressed" is selected, deselect it or click Change Key to select another key.
Reset Apple Wireless Keyboard Pairing - Web Consultant
In the Accessibility pane, click Keyboard. Make sure Enable Slow Keys is turned off. If it's on, you have to hold down a key longer than usual before it's recognized. Make sure Enable Mouse Keys is off. If it's on, pressing keys in the numeric keypad moves the pointer instead of entering numbers. I have the bluetooth issue in my mbp, i report this bug everywhere, but apple just dont give a shit to us. This BT issue only seems to affect the Apple Magic keyboards, no other bluetooth devices are affected when the magic keyboard cuts out.
The only way to get past this would be to power off the keyboard and power it back on. I eventually removed all my bluetooth devices and started introducing them one at a time to see if I could narrow down the issue. First I reintroduced the apple keyboard, then the magic trackpad, then the airpods, and finally the magic mouse again. Apple Support pretended it had no idea this was an issue for so many. They made me downgrade back to Sierra I have not had any keyboard issues since. I check this article occasionally to see if it is safe to upgrade to High Sierra.
I guess it is not safe yet. I finally gave up on my Logitech keyboard because it would cause so many other issues with touch screen on my iPad I finally just pitched it. Afraid to buy another keyboard because they all appear to give some users grief.
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I remember the last mouse from Apple was notorious for not working. High Sierra on a retina iMac Never had a problem until a few weeks ago when Apple wireless keyboard and mouse began disconnecting for no apparent reason. With the exception of installing old BT drivers and such, I tried every method suggested on your much appreciated page here. What initially seemed to work was using an older wireless Apple keyboard. That worked for several days and made me order a replacement Apple magic wireless keyboard.
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When that arrived it first worked fine for a few days, then also began disconnecting. Next on my list is getting a better shielded USB 3. I have always loved Apple products, this is my 3rd iMac and the last.. We have Retina 5K, 27 inch late model. We had a total of TWO bluetooth connections, the keyboard and mouse. Apple iMac and iPad continue to break things as they come out with enhancements.
No longer will I waste the time troubleshooting regardless. Apples quality is null, not like they used to be. Regardless who has this much time to continually troubleshoot these issues with no true resolution. Occasionally we have Wifi issues as well on 5ghz band and we are at barebones. However Wifi issues are only once in a great while, not nearly every day like the bluetooth was. Thankful to have wired Dell keyboard and mouse handy.
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Bluetooth Mouse, Trackpad, Keyboard issues all still present. The company sucks and its their own doing, with each OS upgrade the are bogging down perfectly useable hardware and king it so only th absolutely new hardware works. You will not force us to by all new computers, instead you are making us hate a company hate ere once loved and were once loyal to.
Your iPhones suck too for the same reason and you have recently been called out for throttling older iPhones in an attempt to force us to buy your useless iPhone X. We are all merely waiting to jump ship to another company, likely and I cannot believe I am saying this buy Microsoft and Android. Thank you for all of your effort and help with this issue, and excuse me for my bad english. Thank you again. Best regards from Spain. I notice that you said you hoped that High Sierra That is where my problem began.
I have tried a couple times with Genius Bar and an authorised repair agent without success as it would not replicate in this places. I am now hoping your advice on the disabling of hand-off might do the trick.
- MacMini will not pair with wireless keyboard. | MacRumors Forums!
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Have tried isolating outside devices but each time I thought I had found it, the problem would show up again. It seems to function quite well as long as you get it going but as soon as you leave the computer for a short while and return, the problem reappears. Like a delay in a keystroke initially or all keys acting like they are stuck.
Had consistent issues with the Bluetooth disconnecting after waking laptop from sleep mode.
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Have to disconnect, reconnect the bluetooth via the sys prefs, and after 10 minutes of wrestling with it.. Then the same problem appeared again. Then just yesterday it decided to completely shut off. As if the bluetooth module in the laptop crashed. This allowed me to reconnect keyboard via Bluetooth sys prefs. Now after multiple times waking the laptop from sleep mode, the Bluetooth has been working so far and not disconnecting. So it lasted for 2 days, then when right back to Bluetooth disconnecting after waking computer. The shift-option debug stopped working!
I was back to the Mickey Mouse dance of turning off the bluetooth, turning it back on, that roulette spinning wheel of insanity.. Going to try the solution to bypass the buggy Bluetooth module inside the laptop and go external bluetooth via USB. Will repost here soon. Having this issue too! Tried all the suggestions and still having issues…. Good progress on post so far, tho.
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Not a know issue?! They pretend nothing is wrong, while time runs out on the warranty.
Disconnecting with all imaginable combinations. It happens not always, but very often when returning from sleep I guess when sleep is a longer period like overnight. In an German Forum I found the hint to the chipset A1 of bluetooth becoming suspicious. Disabling handoff worked for me. My issue was after not using my iMac for a day or two, my BT keyboard and mouse would stop working, and would not reconnect. The only thing I could do was reboot, which I had to do pretty much every time I went to use it. I think it is pretty much the worst feature ever! Went through hours of rigmarole with Apple Support trying to troubleshoot it resetting bluetooth software settings, deleting p.
I recently upgraded from a mid iMac I now have frequent Bluetooth issues. None of the solutions on this page have worked. I have Hand Off disabled and always have. My old iMac worked fine but this new one is constantly having trouble. I solved my intermittent connectivity issues by replacing the stock cables on my USB 3. I have no random disconnects now at all. Unfortunately, I still have predictable disconnects every time I wake up from sleep overnight.