Both devices are on a hard wired network. AppleTv has full internet connectivity. All iphones and ipads can still connect with no problem. Any advice? Because this is such a hot topic Tom, I follow a thread on Apple support: Some of the potential problems and solutions include:. For your account, choose the Login Items tab at the top, and go through the list.

Sounds like 5 is the latest and best option — Apple engineers might have finally figured out and fixed the bug. I have never had problems before. It is with my Macbook Pro When I clck the rectangle with the triangle in it, it says Airplay off and there is no option to turn it on. The very same thing when I go to preferences. I have no ability to check airplay on. Everything seems to be showing up correctly on the tv.

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Have checked firewall too. Have you gone through all the steps in this article and all the additional comments and solutions that folks have posted? Have you also made sure that both your Macbook Pro and your Apple TV are fully updated to the latest versions? Click the lock icon, then enter an administrator name and password. Then click Firewall Options. For Apple Support, you can start at https: You can also make a Genius Bar appointment if you have an Apple Store close by. I have a problem that does not fit into any of the above narratives.

He can not connect to his apple tv when logged in as him. On all of our macs, there is an admin account. When I login under the admin account the mac connects no problems. Is there a setting that is corrupt? In order to connect does the user account have to be an administrator?


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Hi Rush, thanks for your comment! A standard user account should be able to use Apple TV just fine. If it can it should , then migrate all his user files and such to the new user account and delete the old one. Conflict due to 3rd party security software on the iMac. If you have any 3rd party security software installed, that could be blocking the connection.

The way to test that is to either disable or uninstall the security software and see if you can see the iMac screen on the Apple TV. Conflict due to 3rd party screen-sharing software on the iMac. Two such programs are AirParrot and Reflector, both of which take over screen-sharing from the standard MacOS controls. If you have a 3rd party screen-sharing app installed, you can try using that to share to the Apple TV. I am having issues with my Mac displaying on AppleTV.

I can hear sound but cannot see my screen. I can hear sound from the TV but the screen is black. Something is not allowing my computer screen to be on Apple TV. Your article helped me solve my problem. Thanks Chris! Oddly I got my figured out but my firewall was off and set to allow signed signed software, but the icon was not on the top of my screen where its been forever. So I turned the firewall on and it eventually updated when I locked the settings. I have used my Airplay many times before so was fairly annoyed it was no longer available. So thank you for the help.

If you look in apps on your FireTv you need to connect to it by turning on the Airplay app and setting it up. Im trying to connect my laptop for screen sharing to my year 1 apple tv. My dad is able to pick up the apple tv and connect to it but when u click the airplay button on the top of my screen it just says off. Ive double checked my settings and they are all correct and i am confused as to why it wont pick it up. Me and my dad both have mac book pros. Hi Jac, thanks for the comment. Have you gone through all the steps listed in my article above, and have you looked through the comments for other things to try?

I had airplay on my year-old macbook air until yesterday. Sometimes the error message shows up on the t. Am I missing anything obvious? Thank you. You have three possibilities:. Call Apple Tech Support: You can have them call you or remotely connect to your Mac to help solve problems. Call a trusted 3rd party on-site tech support person.

DC area, I can help you, check out https: Be very wary of online tech support services particularly based overseas , there are a lot of scammers out there. There are three pieces of equipment that are involved in your issue: Your Apple TV, your Mac, and your home router.

Without having access to all three, it can be impossible to adequately diagnose the problem. And a note on that remote access: Reputable companies will only use well-regarded remote access software. Remote access tools are very powerful and can do just about anything to your computer, so be very careful who you let into your computer. I end up with audio in my bluetooth earphones, and screen back on my macbook.

I checked all the issues you mentioned above. Please help. Thank you very much. I think your best option is to contact Apple Support. Start here: At that point, you can start a text chat or phone call with an Apple support technician, or schedule a call for later. Be sure to tell them that your multi-device streaming was working fine before the upgrade to Sierra. This is why I recommend that most consumers wait a month or two before they upgrade to a new operating system version — so that early adopters can find and report the bugs and Apple has time to fix them — this helps consumers avoid the hassle of dealing with the inevitable bugs a new OS has right out of the gate.

Not to get too technical, but video streaming requires some fancy compression and encoding when sending from one screen to another, and that requires some serious graphics power. The Apple TV was designed around media display, so it can use streaming technology in limited ways to get the less-complicated music and photos from your iMac. Those sources would do the heavy lifting of compressing and encoding the video to stream to your Apple TV.

It does work when I airplay via quicktime and youtube, and to al sound devices.

Why can't my Mac screen show on my Apple TV? - Practical Help for Your Digital Life®

I never installed Airparrot btw. Hi Romano, thanks for your question. That person went through Apple Support and said this is what solved his problem:.


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    4. Start at https: It may be that the technician will want to temporarily gain remote access to your computer to make any changes, which you should allow. You would only do this with Apple or a technical support firm you hire to help you. The rest is up to Apple to support its hardware and software. Thank you Chris, It appeared my problem was unusual. I did contact Apple Support, we tried many things to fix it, in the end I needed to remove my keychains and restart. Perhaps something was changed in the new update because I was surprised that was what fixed the AirPlay problem.

    Apple Support said they will pass the information on to the developers so that hopefully any bugs can be found and fixed in the next update though it could be just a local bug only on my computer , but this was the work around that worked for me.

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    Thought I would share in case it helps someone else. Any idea? But no AirPlay icon or mirroring options in display preferences… Thanks.

    Hi Syltrem, thanks for your comment. You can try unchecking that checkbox, restarting your Mac and then turning it back on to see if it will appear. Hi thines, did you try turning off Airplay and then turning it back on again? A slow wi-fi network can often be the result of interference. You can often solve this problem by power-cycling your router turning it off, waiting about 30 seconds and then turning it back on, then restarting all your connected devices.

    Chris, I read through your article and none of the steps apply to my situation. I have a late macbook pro and a 3rd gen apple TV. I use to be able to see the airplay icon at the top of my screen but it is no longer there. The kicker is, the apple TV can be seen from my iphone, and I can use airplay on the macbook pro from itunes. But i dont have the icon available to be used any other way.

    Apple TV AirPlay Icon Not Showing on MacBook Pro Toolbar – Solution

    Being limited to only itunes is quite… limiting. Also, I was able to use it in the past.


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    HI Toby, see my answer to Patricia.