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The connection wipes out every 10 mins or so, after which you have to unplug the dongle and start again. This is in the middle of London folks! MacBook Pro, Leopard It was really easy to set up. It does misbehave every now and again by not loading certain sites.


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So there is some kind of Mac issue. Since buying my first mac a few months ago, I fell in love with the ease that they seem to operate…. The software installed first time and seemingly all correct. When I try to connect to the net it simply does…. After countless restarts, re-installs and re-hitting the connect button whilst on the phone to the tmobile helpline they advised me to take it back to carphonewarehouse as the modem was probably faulty.

One trip to town later Im back on the phone to Tmobile repeating the same process only to then be told that the problem lay with my MAC not the modem and that my case would need to be passed onto the specialist advisers. Im still waiting for to hear from them. Here I am online first time throught he power of Tmobile. I bought a Macbook Pro 2 weeks ago along with 3 mobile broadband.

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In the last 2 weeks, my Mac has frozen about 5 or 6 times and has needed re-booting, which means that I get to lose everything I am working on. PC world were very good. The guy seemed fully informed. He told me to run a diagnostic check on the hard drive to see if that was the prob.

Not sure quite what to do now! I have had the T-Mobile Huwai dongle for over a year on my macbook and it is sluggish at best,video streaming is awful and you tube is a pain,impossible to download music,watch films etc as it cuts itself off alot — I would generally say avoid. Also hard to keep track of your download limit and if you go over your limit you are put on an even slower speed making it neither use nor ornament. I live bang central in a major city and if i go a few miles up the road to my girlfriends it is even worse.

I bought a 3 dongle and it worked just fine for the first 2 months then never again!

I have talked to the technical support team so often I can now speak fluent Indian! All i can say is buyer beware.. I think I also have a virus on my mac which is unheard of but I am getting seriously unpleasant spam and it is so infuriating. Ditto vis 3. Worked for about 3 months.


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  • Then its been hell ever since. Never loose your website password as they can only send website password to the actual 3 modem dongle…which means you need to take out the SIM from the dongle and put it into a 3 or unlocked phone to read the text message that contains the new password.

    Breathtaking incompetence. Staggeringly bad customer service. So now its a trip to the data recovery people. Thing is, with this dongle, I am getting a good connection and a good speed. So its a shame it is causing crashes intermittently — thats the frustrating part. I have looked on the Huawei and 3 website and they all say just reinstall the 3connect software and the easyconnect software, so I have done this — no one is offering an updated firmware for mac os Why do these companies find it so hard to make good compatible products for mac?

    Looking for better alternatives now. Will persevere a little while longer, then it might have to go in the bin! Luckily its PAYG. I was considering getting a Huawei D Router — http: Has anyone else used one of these routers? Mmm dunno. How frustrating to see all the above comments. There MUST be a solution out there for macusers….

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    I was unaware of the crashing problem until I bit-the-bullet, and now share the pain! I am running it on a G4 1. Both have had the same intermittent crashing, but I think I may have found a solution…. It seems that part of the problem is when the dongle is inserted after the computer is running, or is used after it has been put to sleep, and then wakes up. After the connection is made with 3, and as soon as the first web page has loaded, crash time with the black window of reset instructions.

    Insert dongle before starting up So far it has been behaving itself touchwood , and I think it is down to a problem relating to memory allocation. If it starts up with it in, it gives memory allocation to the dongle as a priority. If its inserted afterwards, it tries to use a memory address that has already been given for something else, resulting in a conflict, and hence crash. Guss how excited I was at finding BT offering a dongle as part of its broadband package for a fab price.

    Only to at the point of putting my signature to the contact did I find out — not mac compatible!!!! Shame on BT! I agree with the previous comment from Peter Rodgers. The connection speed varies quite a lot but on the whole I am not to disappointed with this aspect of the service — as I was expecting it.

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    Sometimes has losing signal problem and need to reconnect. I believe that was the network problem. Overall performance is just fine and speed is downloading: And it has been nearly a year already. This naughty marketing tricks fooled Mac users like me turn to their contract trap! Had a vodaphone pay as you go dongle for 7 months now, using on my windows XP run PC, all great, then bought a macbook.

    Thanks a lot for nothing, back to the PC. Good news BT have now made their mobile broadband dongle mac friendly via their bt connecton manager for mac. I am using it as we speak and the connection is very stable and fairly fast the best mobile broadband I think by far. Any ideas?? The dongle still works, just only when it fancies. It recognises the dongle and displays the 3Connect Icon but will not launch the software…. After successfully installing the application through the web which I had to download onto my own personal USB from the Internet cafe , the program told me that no device was found even though the dongle was firmly attached to my laptop.

    To solve this:. If you're still having trouble, contact us and we'll help you out.

    Using O2 ZTE MF100 Mobile Broadband on Mac OS X Lion

    If you're having problems with your home wifi after loading Connection Manager, you can fix the issue by using Connection Manager to connect to your router:. If you've previously used other wifi management software on your computer, you can import your profiles into Connection Manager:. If you're not sure about any techy terms, check out our jargon buster. Cookies on O2 We use cookies to help you get the best experience from our site and show you more relevant products.

    Ready to check out? Check out now. Help and Support Setting up Mobile Broadband. Setting up Mobile Broadband Before setting up mobile broadband on your computer, check that it meets these minimum system requirements. Unfortunately Windows isn't supported, so you'll need to upgrade to one of the operating systems shown below: Windows users need: Mac OS X If it doesn't: Problems connecting to the O2 data network If you've installed Connection Manager and still can't get connected, make sure: To solve this: Regards Harry.

    I think the missing step is when you have opened System Preferences to click on the Network icon. Hi there, You have performed an incredible job. I will definitely digg it and in my opinion suggest to my friends. Are you running a fresh install of Lion or did you upgrade? Hi Duncan, I guess the original O2 installer must have put the interface in somehow — have you made any progress? Got new mac air lion already installed exact same problem as duncan, were you able to resolve the problem and connect with the dongle eventually.

    Shuggil, thanks man! I had a similar issue after upgrading to Lion and thankfully came across your post while searching for solution on Google and O2 site.

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    By APN do you mean the number the modem dials? I know that there is a Telephone Number field in the Network Preferences dialog. Equally is there a way I can get the new network service to start automatically when the dongle is plugged in? You are commenting using your WordPress. You are commenting using your Twitter account.